FAQS
General Questions
What Sets Solo Motorsports Apart from Dealerships?
At Solo Motorsport, we put the focus where it should be: on you and your vehicle. That means we simply don’t offer the cookie cutter services you’re used to from dealerships. When you come to our shop, we take the time to get to know you and what you want for your car, so we can provide the best service possible.
Our owner is passionate about cars, and he directly manages our entire team, making sure we live up to his expectations of quality and customer satisfaction. We’re all about German vehicles, so we’re able to provide amazing service for your high-performance vehicle.
Why Choose Solo Motorsports?
- Convenient locations: We’re dedicated to being easy to access for as many customers as possible, so we have locations in Norcross, John’s Creek, Atlanta, Gainesville, Lawrenceville, Alpharetta, North Alpharetta, and Roswell.
- Competitive pricing: We offer quality without the inflated pricing you’ll find at dealerships.
- A personal touch: You won’t find any cookie-cutter services here — we get to know you so we can know exactly what you want out of your car.
How Can I Book An Appointment?
You can book an appointment by calling any of our locations directly or by using our convenient online booking system on our website. For specific services or inquiries, we recommend calling for more personalized assistance.
Service and Parts
Do You Use Original Equipment (OE) Parts?
At Solo Motorsports, we opt for the highest quality parts for each repair. Freed from strict manufacturer-to-dealer contracts, we handpick parts based on performance and reliability, ensuring your vehicle receives the best care possible.
What Warranty Do You Offer on Parts and Labor?
We stand by our work with robust warranties, covering most parts and labor for 3 years/36,000 miles, and many items also come with a Lifetime Warranty. Note that warranties may have certain limitations and do not cover vehicles used on racetracks.
Do You Have Dealer-Level Diagnostic Tools and Equipment?
Absolutely. Solo Motorsports is equipped with the latest dealer-level diagnostic tools and equipment for brands like BMW, Audi, Volkswagen, Porsche, Mini, and Mercedes-Benz. Our investment in state-of-the-art technology includes programming and coding capabilities, ensuring that we can handle even the most sophisticated automotive needs.
Can Solo Motorsports Work with My Warranty Company?
Yes, we are experienced in working with most aftermarket warranty companies and can assist in managing claims and repairs under your warranty plan.
Do You Install Parts Supplied by Customers?
We prioritize the quality and reliability of our service, thus we do not install parts provided by customers. This policy allows us to maintain our high standards and warranty coverage on parts and labor.
Pricing and Estimates
What Is Your Labor Rate?
Working on cars can be complex, so we tailor our labor rates accordingly. For an accurate estimate, please contact us directly.
Can I Get an Estimate Over the Phone?
We can provide a broad estimate over the phone, but we cannot guarantee its accuracy until we have the opportunity to inspect your vehicle. Once we look your car over, we can identify its exact needs and give a more exact quote.
What Payment Methods Do You Accept?
We can accept the following payment methods:
- Visa
- Mastercard
- Discover
- Cash
If you choose to pay online, only the vehicle owner can pay — the credit card must match the name on the vehicle registration. We can, however, accept third-party payments when the individual is here in person with their card and a valid ID. We cannot accept American Express and personal or company checks.
Services and Performance Upgrades
What Services Do You Offer?
Solo Motorsports offers a wide range of services, including:
What Performance Services Are Available?
For those looking to enhance their vehicle’s performance, we offer:
- Custom Fabrication
- Race Preparation
- Wheel & Tire Services
- Vehicle Tuning
Contact Us
For further inquiries or to schedule a service, please contact your nearest Solo Motorsports location in: